Last updated: February 25, 2026
This Privacy Policy describes how mSync (“we”, “our”, or “us”) collects, uses, discloses, and protects your information when you use the mSync mobile application (the “App”).
mSync is a platform that helps users locate nearby stores and businesses and allows business owners to create and manage business profiles within the App.
By using mSync, you agree to the collection and use of information in accordance with this Privacy Policy.
a. Information You Provide
WE MAY COLLECT THIS ONE
For Customers / Users
Name (if provided)
Email address
Search activity and preferences
Saved or favorite stores
Feedback, reviews, or support requests
For Business Owners
Business name
Business address and location
Contact information (phone number, email)
Business description, images, operating hours, and promotions
Authorized representative details (if applicable)
b. Location Information
mSync may collect approximate or precise location data, subject to your permission, to:
Show nearby stores and businesses
Improve accuracy of search and recommendations
You can enable or disable location access at any time through your device settings. Disabling location access may limit some features of the App.
c. Automatically Collected Information
When you use mSync, we may automatically collect:
Device information (device type, operating system, app version)
Usage data (features used, pages viewed, interactions)
Log and diagnostic data (IP address, crash reports)
This information is used to maintain, improve, and secure the App.
We use the information collected to:
Provide store-locator and discovery features
Display and manage business profiles
Improve user experience and app performance
Respond to inquiries and provide customer support
Send important service-related notifications
Monitor usage trends and prevent misuse or fraud
mSync does not sell personal information.
We may share information only:
With trusted service providers that help operate and maintain the App
When required by law, regulation, or legal process
To protect the rights, safety, and security of mSync and its users
Please note that business profile information is intended to be publicly visible within the App.
We take reasonable administrative, technical, and physical measures to protect your personal information.
While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is completely secure.
Depending on your location, you may have the right to:
Access or update your personal information
Request deletion of your account and data
Withdraw consent for location access
You may submit requests by contacting us using the details below.
mSync may integrate third-party services such as mapping, analytics, or hosting providers. These services may collect information in accordance with their own privacy policies.
mSync is not intended for children under the age of 13 (or the minimum age required by local law).
We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted within the App and reflected by an updated “Last updated” date.
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@msync.com